Archive forThinking
Ask and you shall receive; don’t ask — not so much
This article, by an academic who has studied the disparities between men and women in pay and other benefits, finds that women are not socialized to negotiate. The result, inevitably, is that they are paid less and promoted less often.
But this may not be exclusively the province of women — in my work with not-for-profit and faith-based organizations, I’ve often noted the same tendencies among men as well.
As a society, though we undoubtedly worship the pursuit of wealth too fervently, we also think it is more virtuous not to ask for more. Those who devote themselves to creating a better world often tend to aim for a degree of asceticism. The result is that the power of wealth often (not always, obviously) ends up in the hands of those who are less concerned with virtue. We pay money managers millions of dollars a year and day care workers live below the poverty level.
Certainly, living with less stuff is better for the planet, but money itself is the single most transferable, flexible form of energy we have. Money enables us to care for ourselves and reach our fullest potential free of the limitations that having too little money can impose. It enable us to support the people and causes we care about.
The key is not to view money as unimportant, or to pursue money for for its own sake, but to see it as a resource that can help us achieve meaningful goals and live a purposeful life. Remember, Mother Therese lived a vow of poverty, but it was her ability to raise funds to create orphanages and hospitals that made her so effective in the world.
So … the next time you’re offered a salary, don’t just accept it. Ask for 10 per cent more. And devote that 10 per cent to creating your richest life, or to supporting a cause that is important to you.
Time off for good behaviour
This article, by Lori Bamber, was originally published by BCBusiness Magazine in 2004.
It’s called burnout.
For some, it may be the sense that it shouldn’t be quite so hard to get out of bed in the morning. Or that life is moving too fast – and there truly must be more to it than this. Chances are, you’re among them – the many hard-working, capable British
Columbians who wonder where they lost their edge – and more importantly, wonder how to get it back.
In fact, in Six Months Off, authors and sabbatical devotees, Hope Dlugozima, James Scott and David Sharp cite research that found 70 per cent of people between 35 and 49 dream about taking an extended period of time off work. One in five people dream about it every single day.
As the pace of business accelerates, cell phones, the internet and wireless handhelds transform work into a round-the-clock endeavor. In turn, burnout – from chronic dissatisfaction to the fatal-heart-attack variety – has become an ever present risk for both people and the companies that employ them.
Sustained profitability depends on highly creative, committed, engaged and energized people, and employees suffering from burnout don’t fit that description. For every one of them that flickers and fades, the company loses.
Sabbaticals, or extended leaves of absence, are becoming an alternative cure for a problem once seen to have only two solutions: early retirement or a new job.
Not all sabbaticals are the realization of a long-held dream, but some planning will ensure you get the most out of your time off and preclude the worst-case scenario: six months on the sofa, out of action, possibly fired, brooding about work.
Just ask Nigel Brown of lifeplanningmatters.com, a Kelowna-based retirement planning expert. Of late, he’s finding his services are in demand for those in need of a less permanent period of time off: “With the pace of business and the difficulty of maintaining a life balance, [sabbaticals] should be seen as a necessity – for employee retention, continued work excellence and preventive health measure.”
Brown recommends the planning process begin with identifying why you want or need to take a sabbatical, perhaps with the help of a life coach who can ask the right questions without imposing his or her own fears and agendas. Start a journal, says Brown, to document and clarify the proposition and to plan and document eventual experiences. Remember that the goal is to free up your mind from schedules and tasks. Don’t plan too much. Brown suggests having a plan for 30 per cent of the time, leaving the balance open for what he calls “Aha! opportunities.”
Leaving room for the unexpected may also be the key to discovering your next, best life. For example, BCBusiness contributor Pam Withers had to quit work for her husband’s last overseas sabbatical. “I decided to write a novel to keep myself out of trouble,” she says, “and it totally, totally changed my life – as it’s become a best-selling series of novels. A sabbatical will shake you out of your routine – new opportunities open up, new ways of thinking about things. New doors open for you.”
That’s what some employers fear: the employee will step through that open door, taste freedom and never come back. But Brown notes that if employees discover that it is truly time to move on, that is also a long-term benefit to the employer.
Funding the Sabbatical
More companies now offer paid sabbatical programs. However, if yours doesn’t, there are alternatives:
A deferred salary leave plan (DSLP) allows Canadian employees to defer a portion of
income – and the related income tax – to provide for a “self-funded leave of absence.” You can save a substantial portion of your gross income while feeling much less pain on the net side. If you are a single B.C. resident with $90,000 in employment income, for example, you’ll pay about $25,000 in tax in a given year, for a net income of about $65,000. If your employer agrees to defer 25 per cent of your annual salary for each of the next four years within a DSLP, reducing your gross pay to $67,500, you’ll pay $16,187 in tax.
Your net income, then, is $51,313 – an annual reduction of only $13,810. (If you’ve just received a raise, this might be an interesting option to consider. You won’t miss it when it doesn’t appear in your bank account until that fifth, felicitous year.)
If your employer doesn’t offer a DSLP program, and you have lots of unused RRSP contribution room, consider using the RRSP hidey hole to save and then fund a leave of absence. And remember – a sabbatical needn’t be expensive. It’s about discovering yourself, not necessarily mapping the globe.
In either case, you can save a year’s income within four years.
Danny Guillaume
CEO of Historical Xperiences, Creator of Storyeum, Tunnels of Moose Jaw; founder of Petcetera
Serial entrepreneur Danny Guillaume founded West Coast Video, one of the first large-format video store chains inVancouver, while still in his 20s. After selling to Blockbuster, he took a sabbatical before founding Petcetera. After selling Petcetera to a major U.S. chain, he took another sabbatical prior to launching The Tunnels of Moose Jaw, a very successful attraction in Moose Jaw’s formerly dilapidated downtown. Guillaume then set his sights on Vancouver’s Gastown, but “put the idea on the shelf” for almost a year before he began work on the project. Yes, another sabbatical.
BCB: Why take an extended period of leave prior to moving on to a new project?
Danny Guillaume: It is really tempting, when you let go of a business, to rush into something else. There is a real sense of emptiness, even of loss, and the tendency is to grab hold of something else to fill that emptiness. It’s really quite frivolous, with something as important as your work, to jump in just because you’re inspired in that moment.
Taking time is really about learning to understand yourself on a deeper level. Everything else comes out of that – the commitment, inspiration, creativity, passion, the strength to grow – it all springs from knowing who you are: what you love, what you want to contribute to, what you’re good at, how to compensate for your weaknesses. It’s a challenge to allow yourself that time, but it’s vital. I can build a much bigger, better business in four years if I take a year [off] than if I rushed in and worked for five.
BCB: What did you do during your last sabbatical?
DG: As we were building The Tunnels of Moose Jaw, I got the idea we could bring the same kind of revitalization to Gastown, but nobody believed we could find this kind of space here. After we opened there, I spent some time driving through B.C., getting more of a connection with our geography and history. And I spent a lot of time roller-blading.
One day I looked up and there it was. ‘It’ was the old Woodwards multi-storey parking lot, now home to Storyeum’s 104,000-square-foot facility. Somebody said it was condemned, and when I started to get a sense of how big it was, as I paced it off, I just knew. But I still took time. I surrounded myself with big sticky notes, playing with the ideas, writing out the ideals. Every business I create has to be profitable, but it also has to contribute to the community and to economic development. I wanted the satisfaction of making people happy, of moving them. That takes design, and it won’t happen if you’re in a hurry.
I walked in Pacific Spirit Park. Nature slows us down to a different speed. If we live at a rate of 10, nature is living at about one or two. If you spend enough time there, you begin to think and move to that slower beat and it’s there you begin to get back to yourself, to a real sense of who you are. When I’m out in the world, moving at the world’s pace, I begin to feel smaller – coming back to myself reminds me how great our potential really is. The walls and restrictions start to disappear.
Taking time has always been part of who I am. I took a year off to travel after I finished high school and I realized then how much differently¬ – better – I learned at that pace. So much more awareness, just being present.
BCB: What’s next?
DG: We want to be the best in the world at this business. And I’m looking forward to my next time off. I spend the first few weeks in gratitude. I reflect on what has just happened to me. A lot of lessons come at you, and it takes time to really absorb everything there is to learn. The second half of a sabbatical is about what’s next – what new adventure is in store for me? I’m looking forward to doing something
extraordinary.
Jon McComb
Co-host of the World Today on CKNW; took a six-month sabbatical that ended in August
BCB: How did you plan for this sabbatical?
Jon McComb: If you had told me in January that I would be leaving work for six months, starting in February, I would have said you were crazy. I didn’t even consider it as a possibility – there was no way I could take six months off, not with this kind of job. But my mind and body finally just said ‘Stop. It’s time to stop.’ And the people at Corus Radio in Vancouver have been completely supportive. Management sometimes gets a bad rap, and it can’t be easy to have one of your key on-air people disappear for six months, but I’ve been amazed. Nothing is impossible.
BCB: What did you focus on during your leave?
JM: Reacquainting myself with myself. Four months of decent sleep. From the simple standpoint of just taking a rest, I feel so much more alive. I have an over-developed sense of responsibility – it’s been about putting that down, lifting my nose from the grindstone and taking a look around at my life. As Einstein said, ‘You can’t solve a problem on the level at which it exists’. What was once just a creeping dissatisfaction had become the focus of my life, and I couldn’t solve it at work.
I took a lot of walks on the seawall. Spent time with the trees. I learned some new ways to perceive life – a process called ‘somatic experiencing’ that allows one to get out of the mind, the gerbil cage. And I learned to ride a motorcycle.
BCB: What did you learn during the process?
JM: It’s all about perception. If you asked [my co-host] Philip Till about the stress of being on air, he’d laugh at you. ‘What stress? What do you mean, stress?’ It’s about not getting stuck in the story – if you can slow everything down, you can let that go.
BCB: Is it important to do something entirely outside of your realm of experience?
JM: Absolutely – if only to ensure you don’t sit on your couch for six months. Learning to ride a motorcycle was a challenge for me; taking the B.C. Safety Council course, getting my licence. And there are times, oh, how to put this delicately, when one is perhaps slightly above the speed limit, when you are absolutely, completely focused. All of your energy and attention is in the moment – you’re thinking about nothing except keeping yourself from getting killed. You’re hanging on. You’re not thinking about the past, or about the future. And it was fun. One thing that I’ve learned from all of this is how important it is to stop being so serious; to have some fun.
Dr. Robert Krider
Associate Professor of Marketing, Faculty of Business Administration, on sabbatical from Simon Fraser University
The benefits of the traditional, academic sabbatical – a period of study and research as well as renewal – are now influencing the way businesses view sabbaticals for their employees. At its best it’s a way of revitalizing the business by revitalizing the individual employees: carving away the distractions and obligations of a normal office schedule creates an island of time in which new learning, thinking and creating can take place.
BCB: What are the primary benefits of the academic sabbatical to the employee?
Dr. Robert Krider: Uninterrupted time to focus intensely on interesting and difficult problems. Increased control over my life, both in what I do, and even more importantly, when I do it. If I’m inspired to work at 3 a.m., I do. If I’m not working efficiently at 11 a.m., I don’t waste time spinning my wheels – I go do some chores or get some exercise to recharge. Improved health: Many of the minor aches and pains of a 50-year-old disappeared.
My patience with my family and pleasure in their company increased dramatically. The physical and mental difference was obvious to people around me, who commented on it. I was able to get caught up with the recent developments in my field. Even if I’m not working right at the cutting edge, at least I know where it is again. As an academic, my life is about constant learning, and this process simply means having the time to learn intensely again.
BCB: The value to the employer – will you return to work renewed and recommitted?
RK: That’s a pretty safe bet. I found that by about three months into the leave, I was thinking ahead on how to take control of my life when I return to SFU. I also get to see how things are done elsewhere, and to bring good ideas back to my employer.
BCB: What do you feel might be important to an employer designing an employee-leave program?
RK: I and many of my colleagues in B-schools would love to do an internship in a corporation. Whether a couple of weeks, a term, or a year, such an exchange would be very valuable for us – and might even have some impact on the bottom line of the host corporation.
Brenda Eaton
Deputy Minister to the Premier of British Columbia
Recently returned from an eight-month sabbatical, a cycling trip through Spain, South Africa, Sri Lanka, Thailand, Tasmania/Australia, New Zealand and Uruguay, with her long-time partner Brent Beach.
BCB: At what moment did you know you wanted – or needed – this sabbatical?
Brenda Eaton: This was my second sabbatical. In 2003 we had just been through an intensive core-services review – restructuring our Crown corporations – and it seemed like a natural time to go again. About a year before we left on this trip, I went down to the Premier’s office and said “Mr. Premier, I have this great idea you’re going to love.” (She laughs.) He was quiet for a while and then he said, “Well, if this is something you really want to do, I think we should find a way to make it happen.” You have to give your employer lots of notice and find a time that works for them, too.
BCB: What was your primary purpose in taking the time off?
BE: My husband asked ‘What are your objectives for this sabbatical?’ I thought, ‘Are you crazy? I just want to go away.’ But as I thought about it, I knew I wanted to get fit again, to have a break from work and rejuvenate my batteries, and I wanted to see other parts of the world.
BCB: What were the most memorable moments?
BE: There were so many. Spain was a highlight. We followed a pilgrimage trail (Santiago de Compostela Camina). I have never met so many people before at such momentous times of their lives. Sri Lanka – we had been there before, five years ago, when it was so war-ravaged. It is a poor country, with no tourist infrastructure but it has evolved so much, after only two years of peace. South Africa – we went on safari and drove down the coast, all the way from the north to Cape Town; it is an extremely beautiful country. New Zealand – stunning, stunning natural beauty.
BCB: Did it change you?
BE: No. I mean, I learned a lot, yes. But the change all happened before I went. You change when you make the decision to go. You become clear on what you want from life, what is important.
BCB: What should other people know about sabbaticals?
BE: That it is possible, with a little planning. But don’t overplan; enjoy the
luxury of letting events unfold. There is so much sheer pleasure in riding to the end of a lane and deciding to turn right instead of left, to stay there for a couple of days. The freedom is fantastic.
There is a certain amount of confidence involved. I was disturbed by the number of people who came up to me and said ‘I admire you so much for doing this.’ Why admire? I thought. As I talked to people, I found that they were afraid that if they left, they might not have a job to come back to. These were extremely talented people and I wanted to say ‘You’d be hired back in a flash.’
BCB: Are there benefits for an employer when an employee takes a sabbatical?
BE: This kind of experience helps give you a solid grounding in yourself. To be strong at work, you need to be grounded in your own values and principles. I came back full of energy, and I know that with this government, I’m going to need it. Energy and enthusiasm, more of that can-do feeling.
BCB: The most important lessons learned on this trip?
BE: How incredibly kind and thoughtful people are, around the world – how proud they are of their countries, many of which don’t have a patch on B.C. I came back with an undying appreciation [for this province]. It’s so safe here, so clean. So beautiful. Our systems work. We have democracy. There’s no fear.
And it helped me as a manager; planning a sabbatical really reinforces good management practices. Practices like delegation, team-building, succession planning – principle-based decision making – you won’t be there, so decision must come from principle. The organization becomes stronger.
The Myth of the Female Executive
Originally published in BCBusiness Magazine in 2004, this article by Lori Bamber examines the issue of women in the executive suite. In case you’re wondering, things have changed since then — recent studies found that Canada now has less women in key executive positions than we did in 2004. That’s bad for woman, bad for families, bad for men — and it is particularly bad for business. Read on to find out why …
When Doreen McKenzie-Sanders began publishing Western University’s Women in Management newsletter in the 1970s she was concerned they’d have nothing to write about after the first few editions. She laughs at that now: “We thought gender issues in the workplace would be a thing of the past 25 years ago.” But despite the optimism then, real progress has actually been astonishingly slow.
The scarcity of women in power jobs and their presence on corporate boards is integrally connected, two sides of a Catch-22 that keeps them outside the upward spiral of influence and power. Board appointees tend to hold power positions (CEO, president, chief financial officer, senior or executive vice-president) at other corporations. If women don’t get those jobs, they won’t get the board appointments, either. At the same time, board experience is a weighty factor in the consideration for top jobs – without board experience, it’s very unlikely a woman would ever become a CEO.
Why should we care?
It’s become something of a mantra: women represent 50 per cent of the labor force, own 25 per cent of all businesses and control 80 cents of every consumer dollar. So having women at the top can only help a company do a better job of connecting with the bulk of its ultimate customers. Nice idea, right? But until about five years ago that seems to be about all it was; there was little in the way of solid data on the link between gender diversity at the executive level and greater profitability. That has changed, and now there is a real business case to be made for high heels on the executive floor.
The correlation between progress and profitability is profound. The most recent study, sponsored by BMO Financial, proves once again that corporations with a higher representation of women leaders perform significantly better. According to the Catalyst report released in January 2004, the quartile (25 per cent) of leading corporations with the highest representation of women in senior management had a hefty 35 per cent higher average return on investment than the lowest.
Diversified boards also provide better governance. Data compiled by the Canadian Institute of Chartered Accountants in 2002 found that those with at least three female
directors met 94 per cent of the governance recommendations of the TSX; those without scored an average of only 72 per cent. And as the directors who make up these boards are there to represent the interests of shareholders, that 24 per cent gap in oversight is worrisome.
Why is it taking so long to see women fully represented in executive offices and on the boards that oversee them? Is the blame to be laid at the feet of short-sighted corporations?
Like most issues that won’t go away, the answers are complex.
Nearly 30 years after first editing Western’s Women in Management, Doreen McKenzie-Sanders is now the editor of Women in the Lead, a directory of qualified potential female board members, a pool of accomplished Canadian female executives. Its publication is a direct response to a challenge issued by Vancouver’s financial honcho Milton Wong during an early 2000 roundtable session on the dearth of women on corporate boards.
“We were wrapping up for the day, and he said, with a bit of frustration, ‘We’re willing to appoint these women. . . Tell me where to find them,’ ”says McKenzie-Sanders.
Wong’s challenge echoes a common corporate protest: ‘Of course we want women in leadership positions, and we keep hearing that these qualified, capable women are out there, but we don’t know them.’ While that may be true, the bar may also be set higher for those in skirts. According to Judy B. Roesner, author of America’s Competitive Secret – Women Managers, in an article for Directorship: “I asked a number of male CEOs of large firms why they have no women on their boards. Their response most often was ‘I’d like a woman on my board, but I can’t find one.’ When I asked the follow-up question – ‘What kind of women are you looking for?’ – I was given a list of qualities that many of their male board members didn’t possess.”
We tend to gravitate to people who look like us, a tendency that can be extremely bad for business as the same tired ideas are rehashed and innovation suffers. A review of recent high-profile corporate disasters – Enron, Worldcom, Adelphia – reveals a consistent pattern of like-minded executives and directors reinforcing each other’s prejudices. Dissenting voices fall out of the pipeline, moving on to more progressive, healthier work environments.
If the problem is unfairly applied competency criteria, the solution seems straightforward and radically good for business – apply those competency filters to every potential candidate, not just to the people you don’t know.
Elizabeth Watson, managing director of Board Resourcing and Development, was appointed by Premier Campbell to revolutionize B.C.’s many boards, moving from a patronage model (the public sector equivalent of the old boys’ network) to a competency-based selection model. In a paper she prepared for the 2003 annual conference of the Institute of Public Administration of Canada, she writes that preparation of a “competency grid” (identification of the “diverse array of skill sets that will add value to the leadership”) and a proactive search for candidates will result in finding the best person for the job; what she doesn’t say, but clearly means, is the best person, male or female.
That ‘proactive search’ might begin with the latest, second edition of Women in the Lead, released in June, summarizing the executive qualifications of 500 capable women ready to take on board roles in Canada. “I am awed,” says McKenzie-Sanders, “by what these women have accomplished. Women have earned the right to serve at the top.”
Yet, with rare exception, they aren’t.
The question: Will they ever?
There’s one fact that holds true regardless of what else changes: Most women have babies. And that colors this whole issue more than we ever realized it would. Whether it’s former GE CEO Jack Welch’s high-profile divorce battle or just a look at Telus CEO Darren Entwistle’s daunting daily schedule, a glimpse into the lives of high level CEOs reveals people managing brutal work schedules. It’s an almost impossible feat for anyone with family responsibilities, and the men who have made it into the top jobs have almost invariably done so as part of a two-person team that includes an executive wife to run the house, care for the children and organize his world so his high-octane business life can carry on unfettered.
That option isn’t available to most working women, who still carry the lion’s share of the responsibilities – psychically and practically – for the kids and the home. And most do it willingly; few would be prepared to divorce themselves from their kids’ lives as much as male CEO wannabes are willing to do, even if they had that option. Nannies are invaluable, but women are still on the hook. Being a mom is as important – some say more important – than being a vice-president or CEO. But that time spent occasionally leaving early for teacher meetings or staying home with the kids when they’re sick can take its toll on a career and the next promotion when a boss feels he is not getting his 150 per cent. He can probably get it from his male subordinates so no surprise when he promotes them over the women. Can we really blame him?
Bev Van Ruyven, senior vice-president, Distribution, for BC Hydro, and one of the too-few women in real power jobs in the province, is also a mother of three. Prior to joining BC Hydro, she did have to fight the perception that having children makes you less productive. But, says Van Ruyven, “You have to be sharper, better, and you get over that hurdle.”
In other words, as the old joke goes, if women want to be successful in business, they only have to work twice as hard and be twice as smart as their male counterparts. Most women, though, aren’t laughing.
Even women without family responsibilities may be viewed with suspicion lest they revert to ‘type’. One former B.C. executive told BCBusiness that, when being considered for a major promotion, she let her boss know she couldn’t have children. She felt it was the right thing to do, since as a manager she’d been encouraged to choose job candidates who were outside of normal child-bearing years and wouldn’t disappear on maternity leave just when they were up to speed. She’ll never know whether it was a deciding factor, but she did get the promotion.
Figures aren’t available for the B.C. workforce, but in 2002 the Harvard Business Review found that 49 per cent of top women in business in the U.S. – those making $100,000 or more – have chosen not to have children, while the same was true for only 20 per cent of men in the equivalent positions.
Dawn Farrell, executive vice-president, Generation, at BC Hydro, and the former CFO of Transalta Utilities in Alberta, is one of the top three senior executives at Hydro (along with Bev Van Ruyven and Bob Elton, CEO). She is also a mother of two teenage daughters. She has had her work cut out for her, at the office and at home; downtime isn’t on her agenda. “People talk about ‘me time’ or ‘quality time’. You don’t get any of that [if you work at a senior level and have a family]. It’s hard. It’s been tough on my kids. They’ve had to be very strong.”
“Be prepared to tell your company what you need. They’ll support you” – Dawn Farrell
Another senior executive and mother agrees: “You feel guilty at work, guilty at home,” says Diana Reid, vice-president and managing director of the B.C. division of BMO Harris Private Banking, recently named the Best Private Bank in Canada by the prestigious European business magazine EuroMoney.
You don’t do it at all without the support of an enlightened family. Some women are fortunate enough to have husbands who stay home to take care of the family. For most, that’s not in the cards, but Farrell’s husband did give up a great job he loved last year – without knowing his prospects for re-employment in Vancouver – to follow her from Alberta. (He’s since landed a new job.) Diana Reid relies on her parents when she needs an extra hand to pick the kids up after school when she has one of the evening meetings so essential to her success.
In a world where only a few – men or women – are capable and driven enough to make it into the top jobs, women still have to work harder and give up more. With a wife at home to keep things running, men can generally work almost ’round the clock if the situation demands it; few women have that ‘luxury’. Corporations can do a lot to make these jobs more tenable for both sexes – but ultimately, it seems, a woman has to make a decision: Will I make it to the top of a major corporation or will I have a reasonably balanced family life?
Rather than asking where all the women executives are, then, perhaps we should be asking how those that do make it to the top got there. If it’s essential for business to have women in top jobs, then perhaps business culture needs to change to make that more likely.
Gayle Stewart, vice-president of strategic planning and client service at Optimum Public Relations, was the former vice-president of communications at BC Tel and the first ever female VP at Noranda. Stewart says simple awareness of the life/work issue is vital. To succeed, everyone makes sacrifices for their careers; she has seen both men and women make terribly painful decisions along the way. But even innocuous policies – like scheduling 7:30 a.m. meetings – can present a huge problem; the solution is as simple as finding a meeting time that works for everyone. Companies that maintain that awareness reap the benefits.
Like most women who reach the top of their profession, Diana Reid displays unflagging energy and impeccable organizational skills. She needs both to juggle all her roles. Prior to her recruitment into banking, she practised law for 20 years with Lang Michener Lawrence & Shaw, where she became a partner and eventually headed the wealth preservation practice in Vancouver. A director of the B.C. Children’s Hospital Foundation and former chair of B.C. Pavilion Corporation, she’s also the mother of “two amazing sons,” now 18 and 11.
But her great success might not have been possible without the flexibility of the managing partners at Lang Michener. They allowed her to achieve a better balance by working four-day weeks, even as a partner. “I’ve always striven for balance,” she says. “Practising law four days a week enhanced my opportunities to do other things. I’m so grateful to the firm for their support that way.”
Dawn Farrell also benefited from an enlightened boss, without whom she might have fallen out of ‘the pipeline’. When her youngest daughter was in kindergarten, Farrell decided she wanted out of her job. The CEO refused to accept her resignation. “He said, ‘No, you’re not quitting. We’ll find a way to make this work for you.’
“I asked for six months; he said, ‘No, that’s too long, you won’t come back.’ So I took a three-month sabbatical and then worked flex-time, and from home. They kept me in charge of my department, which was unusual, and when I came back they gave me a promotion and a raise.”
Her advice: “Be prepared to tell your company what you need,” she says. “They’ll support you.”
It’s an issue that annoys traditionalists: why should those with families be treated differently? They may represent the majority – they may be working hard to raise the children who will be running things when we’re old and feeble – but why should we change policies that have worked for years? BC Hydro CEO Bob Elton says it’s about being successful as an organization in a rapidly changing world.
Elton has been described as one of B.C.’s most progressive leaders, so it’s probably no coincidence that he leads one of the province’s most gender-diversified executive teams.
“My most important leadership skills are also my parenting skills” – Diana Reid
Says Elton: “There are so many benefits [of the policies and culture that have attracted and kept capable women at Hydro]. . . Not all men look at things one way and all women another, but if you have a mix of people in an organization, you are going to view issues in a more complete way. Fundamental questions get asked more often. . . There is fuller communication because we’re forced to communicate more in order to ensure we understand each other.”
A diverse viewpoint may also serve as a counterweight to the incessant pressure to create short-term performance. “In my experience,” says Elton, “women seem more likely to look at the long term as well as the shorter term.”
In the BC Hydro experience, creating a diverse leadership team has also resulted in greater synergy, the development of a culture in which helping and being helped is seen as efficient rather than weak.
“We had a situation recently in which Dawn saw a situation that Bev’s division was struggling with,” says Elton. “She went to her and said, ‘I think we can help you with that.’ ” Rather than viewing the offer as a suggestion that her division might not be able to handle it on its own – the classic alpha-male response – Van Ruyven gratefully accepted. The result was a creative solution that brought together employees in both divisions as a cohesive, powerful whole. Just as important, says Elton, the willingness to offer and accept help was an extraordinarily powerful behavioral model for the rest of the organization.
All the executives BCBusiness spoke to – men and women – were quick to point out that generalization is dangerous. Not all men are of the competitive alpha-male variety; Margaret Thatcher proved that not all women practise ‘feminine’ styles of leadership. Women and men can be equally talented at collaboration rather than competition, a multiple-bottom-line approach to decision-making and strong client relationship building – but flexible, progressive corporate policies foster a healthier mix of styles.
“My whole career has been about taking the job and then figuring it out as I go along” – Alice Laberge
Reid offers another reason to consider family-friendly policies such as on-site daycare, flex-time and job-sharing: parenting is great training for today’s leadership demands.
“My most important leadership skills are also my parenting skills,” says Reid. “‘Play nicely.’ Being supportive, caring, nurturing, giving back. Listening. Respect. Being willing to unload the dishwasher. Those skills may be seen as weak, but our results don’t bear that out.” Reid joined BMO Harris 12 days after its inception in June 2000 and under her leadership, the B.C. division has doubled revenue growth each year and seen more than 30 per cent growth in assets under administration in 2003.
As corporations recognize the value of enlightened environments that include and develop women, there are some steps ambitious women can take to further enhance their chances of advancement. For starters, financial and business acumen is essential, and operational experience is vital.
“[Women] tend to position [themselves] at the fringes in HR or corporate strategy, because we’re very good at conceptual thinking,” says Farrell. “But we lose out on the meaty operational roles and at the most senior level that lack of operating experience works against us. We need to cut across organizations more.”
There may also be a language issue women need to address. Chris Flett is a 30-year-old Vancouver business consultant and trainer who describes himself as an ‘alpha male’. When he spoke to BCBusiness, he had just returned from a 46-city speaking tour. His topic: What Men Don’t Tell Women About Business. It may rankle, but in a world that is still predominantly masculine in tone, he believes that women had better be bilingual.
There is no subtext with the male gender, he says, and when women torture themselves trying to figure out what their male boss, peer or employee means, they’re wasting their time. Says Flett: “It is what it is. Get on with it.”
Men also tend to take things less personally, he says, particularly when it comes to competition and one-upmanship. His advice to women is straightforward: take slights personally and you lose sight of the goal.
Corporate enlightenment, asking for what you need, operational experience, supportive husbands and nannies, gender language lessons and equal time on the golf course may even your chances, but for women reaching for the top, it may not be quite enough. According to Alice Laberge, CEO of Fincentric and one B.C. woman who actually has landed that top job in a big company (see Reached the Top, page 123), the mysterious X-factor may be women’s approach to risk. Her advice: Go for it. Get out of your comfort zone and try new things.
In the end, no matter what corporations do, whatever women do, one thing will not change: Only the best and the most committed to the job will ever make it to the CEO’s office – and that is as it should be.
Critical mass is building and as it does female leaders will find themselves less isolated, less likely to be the ‘token woman’ on an executive team or board. As that critical mass occurs, says Gayle Stewart, women will be better able to mentor and support each other, to help create the networking opportunities that have nurtured men for generations.
Businesses will prosper as women speak louder, offering the dissenting perspectives that may make all the difference.
“I know there were times that as the only woman, I edited myself,” says Stewart. “It’s daunting. You want to succeed. But looking back I can see clearly that a dissenting opinion was exactly what was needed.”
According to Don Prior, executive recruiter with Caldwell Partners International, British Columbia has a preponderance of great women leaders. In order to get to the top, he says, they’ve had to work harder, to be better. They’ve probably been quietly, heroically juggling impossible schedules and demands throughout their careers. Whatever field they are in, whatever their educational and career backgrounds, they are also logistics and time management experts.
They might not be in the CEO office yet, says Prior, but they are all over the rest of the organizational chart, and companies that do not seek them are making the “absolute wrong business decision.”
Totally spent … a borrowed way of life comes to an end
In this op-ed for the New York Times, Robert Reich, the author of Supercapitalism and a professor of public policy at the University of California explores the growing inequality of rich and not-rich in America as the source of the current economic woes.
In essence,his premise is that the consumer-driven economy of the last 40 years has been artificially driven, first by women entering the work force to prop up their family income, then by working more, then by borrowing.
While I agree with this premise, and see these trends as the primary causes of such widespread social ills as increasing obesity, depression and disenfranchised youth, I wonder if there isn’t more to be considered. A growing economy is seen as universally good, but what we measure is spending (trading our time, generally for stuff) and how quickly we’re squandering our precious and finite natural resources.
Perhaps there is an opportunity here for a deeper shift, as we take back our time (the one truly finite resource human beings are granted) and apply it to the quest for more meaningful experience and personal and social evolution. Perhaps it is time to begin defining ourselves as citizens again, rather than consumers.
Everyone needs useful work in order to be happy, but it does necessarily follow that we need employment. Freeing ourselves — to the greatest possible degree — from the borrow/spend/earn cycle is the first step in achieving independence. As you consider this thought-provoking article, I invite you to consider another idea: what really fulfills you, and how can you invite more of that into your life? I suspect it isn’t something you could charge to your line of credit.
Deja vu all over again?
From the Globe and Mail:
Back in 1980, when I was in B-school, the book, Japan as Number 1 was required reading. Japan was the world’s largest creditor, its people enjoyed the world’s highest quality of life, biggest per capita gross domestic product and longest life expectancy. Robots in Japanese factories were replacing U.S. rust belt manufacturing jobs. The economy was on a tear and the Nikkei index was soaring.
Worth reading …
Why optimism, vision and hope were never more important than they are today … Caroline Kennedy writes eloquently about why she’s endorsing Barack Obama in the Democratic primary.
365 days to your richest life: day 13
Once we create order in our financial lives, our anxiety will diminish a great deal, but it won’t disappear entirely — not unless we retreat to Walden’s Pond. The more we expose ourselves to environmental stresses, the more time we need to invest in treating our anxiety. Modern living requires us to counteract the stresses of modern life through active self-care — and accepting that fact allows us both to treat the anxiety that we are currently experiencing and to shore up our strength against future challenges.
Just as importantly, we must come to understand that anxiety does not indicate that there is a terrible problem lurking somewhere.
I have spent a great deal of time over the last five years listening to the “still, small voice” of my higher self, and one thing that has become crystal clear is that it never speaks from a place of fear. As Reverend Marvin Anderson used to say, the voice of God is always a Yes! Your divine self is a point of awareness in the ultimate, infinite positive. If you are hearing a voice that says, “If you do that you’ll fail spectacularly and have to declare bankruptcy and even your mother will think you’re a fool” that is not your highest self speaking. That is the voice of anxiety. The only truth it signals is that it is time to treat your anxiety through self-care.
So, let go of that particular myth. Your anxiety is not trying to warn you that you’re about to move in the wrong direction. It is warning you not to move at all, not to grow, not to reach toward your potential. It is warning you to ’stay safe’ by resisting change. (Since change is the one constant, resisting change is ultimately always a waste of precious energy and time.)
Never attempt to treat anxiety by attempting to solve the problems that anxiety attaches itself to. I find that it’s very helpful to treat anxious thoughts like upset toddlers. Reasoning with anxiety is a waste of time — distraction is the only real solution. Do whatever it is that best distracts you (unless that activity is also anxiety-provoking). Go for a long walk, see a funny movie, meditate, make yourself a nice cup of tea and re-read a favourite book. Get a baby sitter if you have young children, and take a hot bath or a nap. Stop everything — and treat the anxiety.
Why is this important? First, because acting from a place of anxiety is the least effective way to overcome any real challenges we face. Any decision made from a place of fear is very likely to be a bad decision.
Let’s recap. First, we rid ourselves of our anxiety magnets by creating order in our financial life — then, we treat any environmental anxiety on a regular basis.
And if that doesn’t work, if we are still uncomfortable, it is safe to conclude that we are suffering from divine discontent. That means that we must change our lives. For the primary difference between divine discontent and anxiety is that divine discontent spurs us to action — while anxiety keeps us in inaction.
Self-actualization, living our best life, determining our purpose and reaching our divine potential requires that we take risks. So, first we treat our environmental anxiety. Then we embrace our divine discontent, and harness it — we use it to lift us off the couch, to create a defense against those in our lives who are afraid of losing us if we become our best selves.
Frank X. Barron was a scholar who spent his life exploring the creative mind. And just to be clear about what we are talking about here, know that everyone who ever succeeded at anything, from art to business to motherhood, did so because they engaged their creative mind. Sometimes the only art we engage in is the creation of our own lives, and it might be argued that the creation of our lives is the greatest masterpiece of all.
Dr. Barron wrote that “Creativity requires taking what Einstein called “a leap into the unknown”. This can mean putting your beliefs, reputation and resources on he line as you suffer the slings and arrows of ridicule.”
During more than 20 years in the world of finance, I have identified a number of traits that separate those that succeed from those who only dream of succeeding. Successful people don’t wait until they feel safe before they take action. They don’t let their fear paralyze them — instead, they harness that fear to motivate them to do their best.
365 days to your richest life: day 10
The following is the first of a series of summaries of workshops I facilitated at Unity of Vancouver in 2002. This is the Coles Notes version, obviously, but if you’re looking for financial serenity in your life, you may find this offers easy access to the path.
Lesson 1: Prosperity begins with letting go of personal money myths to embrace a more powerful truth
Living the reality of abundance requires acknowledging the reality of abundance — and that acknowledgment requires the rejection of many almost universally accepted ‘truths’.
“There is not enough to go around.”
“Life is a struggle.”
“We must work hard (suffer) in order to get ahead.”
“If we don’t fight for and cling to what’s ours, we’ll lose it.”
While all of these statements are true when viewed from a superficial perspective, financial freedom requires that we embrace the concept of parallel truth. While poverty may be real, abundant wealth is just as real, and is available to us through the simple means of a shift in perception. The quality of our life is determined by our behaviour, and our behaviour is rooted in our beliefs.
“The opposite of a correct statement is a false statement. The opposite of a profound truth may well be another profound truth. ”
Niels Bohr (1885-1962)
To accomplish this shift in perception, and thus, a shift in “life-style,” we need only adopt a three-fold process — join me tomorrow, or if you’re an eager beaver, visit the “Achieving Financial Serenity” page.